Thank you for choosing to shop with us. Your satisfaction is important to us. If you’re not completely satisfied with your purchase, our support team is here to help. Feel free to contact us anytime by email, phone, or live chat with any questions or concerns regarding your order.
——-
NOTE: For refund requests, please contact our support team directly. If a chargeback or external dispute is filed through your card issuer or PayPal, only 50% of the order amount will be refunded, as outlined in our Terms of Service.
Click Contact us here.
——
Refund Information
(To be eligible for a refund, please submit your request within 24 hours of product delivery. Unfortunately, we cannot process refund requests submitted after this time frame.)
- Full Refund - If the product does not meet your expectations, you may request a full refund within 24 hours of delivery. Please contact us by email to initiate the refund request. A full refund will be issued once we confirm that the product has not been activated, used, or accessed. Refund processing typically takes up to 24 hours after verification.
- 70% Refund - If a refund request is submitted within 24 hours of delivery and the product has been activated, accessed, or partially used, a 70% refund of the order amount will be issued after verification. Refund processing usually takes up to 24 hours.
- 50% Refund - For refund requests, please contact us first. If a chargeback or dispute is filed through your credit card issuer or PayPal, a 50% refund will apply in accordance with our Terms of Service, even if the product is later verified as unused.
- No Refund - Refunds will not be issued if the product cannot be verified as unused or has been activated, accessed, or altered. In addition, we are unable to process refund requests submitted more than 48 hours after the date of delivery.
———-
About Delivery
(Orders are typically delivered within 24 hours of purchase.)
- Your order will be delivered digitally via email or account access using the information provided at checkout.
- Please allow up to 24 hours for digital delivery. A delivery confirmation email containing your access details will be sent once your order has been processed.
- Customers are responsible for providing accurate and valid contact information at checkout. If delivery cannot be completed due to incorrect or incomplete information provided by the customer, no refund or replacement will be issued.